Monthly Archives: October 2013

Munro Bagging in the Pentlands?

I occasionally lead walks as a member of Glasgow HF Outdoor Club. Sometimes I’ll pick something I’m familiar with, other times less so. At times as each programme rolls around you can see the old favourites in there, so I … Continue reading

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MCofS AGM

On Saturday I was at Forthbank in Stirling to attend the Mountaineering Council of Scotland’s annual general meeting. In my experience, not all members of a club or group are interested in this side of things, but for an organisation … Continue reading

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Customer service: How it SHOULD be done.

Over the years I have had some terrible customer service. A Highlander brand daysack for example, which had small print in the “lifetime guarantee”, which stated that it would only be repaired under warranty if it was taken back to … Continue reading

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